Keep organic matter out of landfills and feed it to the earth.
When our food and yard waste (organic waste) goes to the landfill, it uses valuable space and produces methane, a harmful greenhouse gas. Instead, we will transport your organic matter to local farms and other partners who process your waste into compost. The compost is used as an organic fertilizer for crops and land to improve our quality of food and land for generations to come.
Just like a garbage collection service, we collect your waste from your curb, door, hallway, or wherever you live, whenever you need it. Instead of a weekly schedule, you choose when you want to redeem your pickups.
Our 5-gallon Compost Bins are the ideal size for regular households and offices.
Redeem Pickups When You Need Them
Once you start your compost pickup service, your account page will provide you with a calendar where you can schedule your collections in advance. Most of our clients use 1 pickup per week.
$300 billed once for the year
Yes. We have expanded our residential pickup range to cover all of Knox County.
Yes. All residential collections customers must have a Starter Bundle because our compost bins have been specifically approved for commercial use.
We transport your compostables to various locations around East Tennessee. In most cases, your compostables go to our partners who are local organic farmers. We ensure that your compostables are being processed locally in order to support our region’s agriculture.
We allow for a 30-day full refund policy on all of our unredeemed pickups with the exception of the Starter Bundle. You cannot be refunded for a pickup that you have already used.
If you would like a refund on your Starter Bundle, you must contact us within 48 hours.
Currently, we are not available for same-day pickups. You must look at our schedule and request the next available date.
First, check your email to make sure you received your Pickup Request email confirmation and double check the date requested.
Next, did you put your bin out the night before? Often times, we start pickups very early in the morning so if you put it out in the morning, we might’ve miss it.
Next, contact us and we will come and get your compost at the earliest available time.
You may reschedule your requested pickup(s) by requesting a pickup cancellation and then picking a new available date.
You will not be charged for a rescheduled pickup.
You must cancel the date within 24 hours of the date request.
Yes, you can schedule as many pickups as you have purchased. You can schedule you pickups for weeks, months, even years in advance.
Yes! Please fill out the Lost/Damaged Bin form on your account page. We always want to make our products better, so we would like to know how you lost your bin (e.g., wind, stolen, misplaced, etc)
You must use our Green Heron compost bin when you put your compostables out for pickup, but you can collect compost in whatever bin you like. Many people keep small compost bins on the kitchen counter.
Yes. We will put one liner in each pickup by default, but if you find you need more or less, contact us and request up to 5 liners per pickup.
Our bins are 5 gallon buckets.
Yes, each of our liners are biodegradable so they will decompose with the compostables.
Yes, each of our bins comes with a lid.
Please accept our sincerest apologies for the inconvenience of missing your pickup date. Because we strive for excellence, we want to fix this issue as soon as possible.